Privacy Policy — 788wan

SECTION 01

Introduction

This Privacy Policy (hereinafter "Policy") is issued by 788wan (hereinafter "the Platform", "we", "us" or "our") and governs the collection, use, storage, sharing and protection of personal data in connection with the 788wan website at https://788wan.cam and any associated applications and services (collectively, the "Services").

This Policy applies to all persons who access or use the Services, whether as registered account holders or as visitors browsing the Platform without an account. By accessing the Platform and using any part of the Services, you acknowledge that you have read this Policy and that you consent to the data processing practices described herein to the extent that such processing is based on your consent.

This Policy is to be read alongside the 788wan Terms & Conditions. Capitalised terms not defined in this Policy carry the meaning given to them in the Terms & Conditions.

SECTION 02

Definitions

• "Personal Data" means any information that directly or indirectly identifies a living natural person, including name, identification number, location data, online identifiers and factors specific to physical, economic or social identity.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" means 788wan, as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means a third party that processes personal data on behalf of 788wan under documented instructions.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "KYC Data" means identity verification documents and associated data collected as part of Know Your Customer obligations.
• "Technical Data" means data collected automatically when you use the Services, including device type, IP address, browser type, operating system and session logs.
• "Transaction Data" means records of deposits, withdrawals, wagers, winnings and payment method details associated with your Account.

SECTION 03

Data We Collect

The categories of personal data we collect vary depending on how you interact with the Platform. The following table summarises the main data categories:

We do not intentionally collect special categories of sensitive personal data (such as health data, religious beliefs or biometric data) unless such collection is required by applicable KYC regulations, in which case it will be handled with heightened protection.

SECTION 04

How We Collect Your Data

4.1 Data You Provide Directly

You provide personal data to us directly when you register an account, complete KYC verification, make deposits or withdrawals, set responsible gambling preferences, contact our support team, or respond to any survey or feedback request. All mandatory fields are identified at the point of collection.

4.2 Data Collected Automatically

When you visit or use the Platform, certain Technical Data is collected automatically by our servers and analytics systems. This includes your IP address (which may indicate a general geographic location such as a Pakistani city), device and browser information, session timestamps and navigation paths within the Platform. This data is used for security monitoring, fraud prevention and performance optimisation.

4.3 Data from Third Parties

We may receive data about you from third-party service providers involved in payment processing, identity verification and fraud screening. For example, if you initiate a bank transfer or mobile wallet deposit, the payment provider will share transaction reference data with us. We may also receive results from third-party KYC verification services. Any third-party data sharing is conducted under data processing agreements that require the third party to handle your data in accordance with applicable law.

4.4 Cookies & Similar Technologies

We use cookies and similar tracking technologies as described in Section 9 of this Policy. By continuing to use the Platform after being informed of our cookie use, you consent to cookies being placed on your device in accordance with our cookie practices.

SECTION 05

Purposes of Processing & Legal Basis

We process your personal data only where we have a valid legal basis for doing so. The following table sets out our main processing purposes and their corresponding legal bases:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

SECTION 06

Data Sharing & Disclosure

6.1 Service Providers

We share personal data with trusted third-party service providers who process data on our behalf under contractual data processing agreements. These providers include payment processors (for PKR transactions and international payment methods), identity verification services, cloud hosting and infrastructure providers, fraud detection services, and customer support platform operators. All such providers are required to process your data only for the specific purpose for which it was shared, and to maintain appropriate security standards.

6.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement authorities, regulatory bodies or other government agencies where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent or investigate fraud, money laundering, illegal activity or threats to the safety of users or others. Such disclosures will be limited to what is necessary for the specific legal purpose.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the 788wan business, personal data held by the Platform may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer through a notice on the Platform or by email to the registered address prior to the transfer taking effect, to the extent reasonably practicable.

6.4 No Sale of Data

788wan does not sell, rent, lease or otherwise transfer your personal data to third parties for their own marketing purposes. Payment provider names referenced on the Platform (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are cited as familiar Pakistan payment context only — they are not data-sharing partners for advertising or profiling.

SECTION 07

International Data Transfers

788wan operates infrastructure that may be located in jurisdictions outside Pakistan. When your personal data is transferred to, stored in or processed in a jurisdiction other than Pakistan, we take steps to ensure that an appropriate level of data protection is maintained.

These steps may include ensuring that the recipient jurisdiction has been assessed as providing an adequate level of data protection, or implementing contractual safeguards (such as standard contractual clauses) between 788wan and the receiving entity. Where transfers are made to service providers outside Pakistan, those transfers are governed by data processing agreements that impose obligations on the recipient consistent with this Policy.

SECTION 08

Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory retention obligations, or to protect our legitimate interests in relation to potential disputes or legal claims.

As a general guide, account-related personal data (including identity and KYC documents) is typically retained for a period following account closure as required by the applicable anti-money laundering and gaming regulatory framework. Transaction records may be retained for a longer period where required by financial record-keeping obligations.

Technical Data and analytics data is typically retained for a shorter period and is subject to periodic review and deletion. When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to you.

SECTION 09

Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device across sessions, remember your preferences and gather analytics data. 788wan uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until manually deleted).

9.2 How We Use Cookies

We use the following categories of cookies:

• Strictly Necessary Cookies: Required for core Platform functionality including session authentication, security controls and account management. These cannot be disabled without affecting Platform access.
• Performance & Analytics Cookies: Used to understand how users interact with the Platform — which pages are visited, how long sessions last, and where errors occur. This data is aggregated and used for improvement purposes.
• Functionality Cookies: Allow the Platform to remember user preferences such as display settings, language and last-visited sections.
• Marketing Cookies: Where you have provided consent, these cookies may be used to present relevant promotional content. You may withdraw this consent at any time through your account settings or browser cookie controls.

9.3 Managing Cookies

You can manage or delete cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to access and use the Platform. Disabling other cookie categories will not affect core functionality but may limit personalised features. For guidance on cookie management in your specific browser, refer to your browser's help documentation.

SECTION 10

Security Measures

788wan implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• Encryption of data in transit using TLS/SSL protocols;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability reviews of our platform infrastructure;
• Multi-factor authentication for administrative access to systems that process personal data;
• Incident response procedures for detecting, reporting and responding to data security incidents.

While we take these measures seriously, no data transmission over the internet or electronic storage system is entirely immune from security risk. You also play a role in keeping your data safe: use a strong, unique password for your 788wan account, do not share your login credentials with anyone, and notify us immediately if you suspect unauthorised access to your account.

SECTION 11

Your Rights as a Data Subject

Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data 788wan holds about you. To exercise any of these rights, please contact our support team at the details provided in Section 15.

SECTION 12

Children's Privacy

The 788wan Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator or applicable license jurisdiction. We do not knowingly collect, process or store personal data from individuals below the minimum eligible age.

If we become aware that personal data from an underage individual has been collected, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and have reason to believe that a minor has created an account or provided personal data to 788wan, please contact our support team immediately at the details provided in Section 15.

SECTION 13

Pakistan-Specific Considerations

788wan acknowledges that a significant portion of its users are based in Pakistan. The following specific considerations apply to Pakistani users:

• Payment Data: When you use payment channels familiar in Pakistan — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — transaction reference data may be received by 788wan from the relevant payment intermediary. This data is used solely to confirm and reconcile your deposit or withdrawal. These payment providers are not endorsing gambling on this Platform.
• City and Location Data: IP address data may indicate a broad geographic location, such as a Pakistani city (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar). This data is used for fraud prevention and security, not for targeted advertising without your consent.
• Local Law: Pakistan's Prevention of Electronic Crimes Act 2016 (PECA) and emerging data protection legislation may apply to the processing of your personal data. 788wan takes steps consistent with international data protection standards; however, you should be aware that local data protection law in Pakistan is evolving. We recommend checking applicable requirements in your specific situation.
• No Government Partnership: 788wan does not hold a local Pakistan license and has no data-sharing arrangement with any Pakistani government agency, PTA, SBP or provincial body. Data disclosure to Pakistani authorities would only occur where required by a valid legal process.

SECTION 14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations or platform features. When material changes are made, we will update the effective date at the top of this Policy and, where reasonably practicable, notify registered users through their registered email address or through an in-platform notification.

We encourage you to review this Policy periodically. Your continued use of the Platform following the posting of an updated Policy constitutes your acknowledgement of the changes. If you do not agree with any changes, you should discontinue use of the Platform and may request account closure in accordance with the Terms & Conditions.

SECTION 15

Contact Us

For any questions, concerns or requests relating to this Privacy Policy, your personal data or the exercise of your data subject rights, please contact the 788wan Data and Support team:

Email: [email protected]
This email address is displayed as plain text only — copy and paste into your email client. It is not a clickable link.

Live Chat: Available 24/7 via the Help Centre on the Platform.
Support Languages: English (primary); Urdu assistance subject to agent availability.

We aim to acknowledge data subject rights requests within a reasonable period and to respond substantively within the timeframe required by applicable law. Where your request involves complex or multiple data subject rights, we will notify you if additional time is required.